CarDon and Associates is proud to announce that The Reserve at Hamilton Trace is the recipient of Pinnacle Quality Insight’s 2017 Customer Experience AwardTM!
Pinnacle Quality Insight, a nationally-recognized satisfaction firm, interviewed residents at The Reserve and their families about their satisfaction levels.
From these interviews, Pinnacle determined The Reserve has qualified for a Pinnacle Customer Experience Award in the following service areas:
- Overall Satisfaction
- Cleanliness
- Dignity and Respect
- Overall Customer Experience
Qualifying for the award in these categories, The Reserve displays a continued dedication to providing best-in-class senior healthcare services.
Care services include independent living, assisted living, rehabilitation, long-term care, skilled nursing and memory care. For more, visit www.hamiltontrace.us/independent-living/.
